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Q. How does this work? When you say “up to 33%” goes to benefit my cause, what does this really mean?

A. The difference between the published Suggested Retail Price and Wholesale Price is donated to your organization, which is the 33%. We also receive a monthly volume bonus on total sales from our vendor, which we retain for providing the income generating benefit to our non-profit friends. 

Accessories, shipping charges and taxes are not included in the total sales amount to calculate the earnings that will be donated. Prices and donation percentages are subject to change without notice.


Q. Am I paying the same price for my products, even though my favorite cause is receiving up to 33% of my purchases?

A.  Yes.  You are paying the same Published Suggested Retail Price for the products. The price you see is the Published Suggested Retail Price directly from the manufacturer.  For full publication of all Suggested Retail prices, feel free to contact us for a complete catalog listing.


Q. Do I get a tax deduction for up to 33% of my purchases, which go to my favorite cause?

A. No. The IRS limits tax deductibility for charitable contributions to the amount paid over and above the fair market price for an item. Since the prices you pay when buying from your charity’s dedicated website are the same as if you purchased these products at the published Suggested Retail Price from our vendor's website, no deductible event occurs.


Q. Can I be sure the 33% will be passed along to my favorite cause?

A.
Yes. The Giving Profits Marketing Team will fully comply with all relevant laws and statutes. The agreement we have with our Charity Partners gives them the right to audit our records to ensure that they are receiving all monies due them at any time.


Q. I’m uncomfortable providing my credit card information over the Internet. May I order any other way?

A. Yes. You may call the company 800 toll free product ordering line that we will provide you or call our voice mail at 1-800-255-8405 and let us know you would like us to call in your order using your Visa, Master Card, Discover and or American Express.


Q. What if I’m not happy with what I purchased, may I return it?

A. Yes. Every product has an Unconditional Money Back Guarantee backed by the manufacturer. A convenient Product Return Shipping Label is included with your product order. If our products are not the best they can be — and the best you can buy — what else matters?

So if you don't experience the desired results from any of the nutritional, personal care, or household products, you may return the unused portion for a 100% refund. In addition to a money-back guarantee, the company offers:

  • 100% guarantee that the ingredients listed on the label are in the product
     
  • 100% guarantee of quality-controlled product formulations that ensure product safety, purity, reliability, and product performance
     
  • 100% guarantee that the company uses the finest quality ingredients available
     
  • We offer personal service. If you wish to call us first we will be more than happy to take care of the problem for you.


Q. Can I have my orders shipped to another address or APO/FPO?

A. Yes, purchases may be delivered directly to the address of your choice within the U.S. APO/FPO's are also accepted.

Certain requirements for shipments must be met to conform to strict military regulations:

All orders must have a valid name and military address (APO/FPO)
Each order is limited to personal use only ($750 maximum)
Orders will be shipped via USPS Parcel Post only.

Consistently meeting these requirements will help ensure that we can continue to offer direct shipments to our troops overseas.


Q. What happens if I return a product for a refund, does my organization still keep the 33%?

A. No. The amount of the refund will be deducted from the total amount of sales for that month or any month the refund occurs, thus reducing the 33% being donated.


Q. I am already a Shaklee Member, can I participate in this program?

A. No. As a registered Shaklee member you are required to purchase your products using your member ID at MyShaklee.com It is your choice to then donate your member savings to your favorite charity by other means.


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